Dan
Neubert, Executive Director, 1-888-Ohiocomp: “The
service and responsiveness from Marlabs and MCO CentralTM
has been fantastic….The system is very intuitive
so it’s easy to navigate…our employers
that get access to the system get about an hour of
training and they too have no problem whatsoever navigating
the system…We’ve improved in a number
of different areas. Our data errors, especially the
filing of new claims, have decreased significantly.
The system identifies and does some checking for us
so billing errors have decreased significantly as
well.
It’s really improved our process of managing
claims and allowing us to do our work as efficiently
as possible. The communication it provides with our
customers is exceptional. The billing process has
saved us a lot of time, reduces errors, and has increased
the efficiency of that unit.
The solution has helped us achieve our business goals
in the processing of our claims from start to finish,
and provides better tracking of claims…MCO CentralTM
provides us with what we need to serve our customers...”
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